FAQs · Houston
Frequently asked questions
What is home rekeying and why would I need it?+
Home rekeying is the process of changing the internal pins of a lock so that a new key works, while the old key no longer does. You might need it after moving into a new home, if a key is lost or stolen, or to ensure that former tenants or workers no longer have access.
Does Eric Home Rekeying serve the entire Houston area?+
Eric Home Rekeying provides locksmith services in Houston, Texas, and typically covers most neighborhoods within the city. It is best to call ahead to confirm service availability for your specific location.
Can you rekey all types of residential locks?+
Yes, we can rekey most standard residential locks, including knob locks, deadbolts, and lever handles from common brands. For less common or high-security locks, please contact us in advance to discuss your needs.
How long does rekeying a lock usually take?+
Rekeying a single lock typically takes about 10 to 15 minutes, but the total time depends on the number of locks and the complexity of the job. We will provide a time estimate when you schedule service.
Do I need to replace my locks to get new keys?+
No, rekeying allows you to use new keys with your existing locks without replacing them. This is often a more cost-effective option than installing brand new locks.
What information do I need to provide when requesting a rekeying service?+
You will need to provide your address, the number and type of locks to be rekeyed, and your preferred appointment time. If you have the current key or lock brand information, that can be helpful.
Are you licensed and insured in Texas?+
Yes, Eric Home Rekeying is a licensed and insured locksmith company in Texas, operating in compliance with state regulations. You can verify our license information upon request.
What forms of payment do you accept?+
We accept common payment methods such as cash, credit cards, and debit cards. Please confirm with us at the time of booking to ensure your preferred method is accepted.
Who do I call for a locksmith emergency in Houston?+
For any life-threatening emergency, dial 911 immediately. For locksmith emergencies, call Eric Home Rekeying at (619) 324-0356 for fast local response. Before any digging or excavation, call 811 so underground utilities can be marked.
How can I verify a locksmith company in Houston is licensed and legitimate?+
Check the company's license and insurance directly, confirm their local address and phone, and review official guidance from authorities like FTC Consumer Advice (https://consumer.ftc.gov). You can also look up consumer protections through your local government.
What official resources cover locksmith standards in Houston?+
Relevant authorities include FTC Consumer Advice and USA.gov. For city services and non-emergency help in Houston, you can also reach 311.